Tutoring Policy

Welcome to EduPair! Our tutoring policies ensure a smooth and professional experience for both tutors and students. Please read the following guidelines carefully:

1. Trial Lesson

Every new student is eligible for one trial lesson with any of our tutors. This session is designed to help the student determine if the tutor is a good fit.

If the student decides not to continue after the trial, the full amount will be refunded to the student.

Tutors will not be compensated for trial lessons.

2. Payment Structure

If the student continues after the trial, the second lesson will proceed under the same structure:

The tutor will not be paid for the second lesson.

Starting from the third lesson, tutors will receive 100% of the hourly rate paid by the student. EduPair takes no commission beyond the first two sessions.

3. Payment Schedule

• Tutors will be paid their hourly rate via bank transfer within 5 business days following each lesson.

4. No-Show and Cancellation Policy

Tutors will not be compensated for:

• No-shows by the tutor.

• Last-minute cancellations (within 24 hours before the start of the lesson).

• Arriving more than 20 minutes late to a lesson.

5. Student Assignment Policy

• Tutors must not teach the same students they were instructing for EduPair without the company's knowledge.

• Tutors are prohibited from continuing to teach previous students from EduPair after deciding to leave the company.

6. Communication

All communication regarding lesson scheduling, cancellations, and student assignments must occur in a Whatsapp chat with one of our staff members to maintain proper records and ensure accountability.